777b7 Privacy Policy

1 Information We Collect

When you register and use the 777b7 platform, we collect personal information necessary to operate your account, process your transactions, verify your identity, and comply with our legal and regulatory obligations. The categories of information we collect are described below.

1.1 Registration Data

When you create a 777b7 account, we collect the following information:

• Full legal name — as it appears on your official government-issued identification document.
• Date of birth — to verify that you meet the minimum age requirement of 18 years.
• Residential address — including division, district, and postal code within Bangladesh.
• Mobile phone number — used for account verification, two-factor authentication, and communication.
• Email address — used for account notifications, security alerts, and correspondence.
• Username and password — your chosen account credentials. Passwords are stored in hashed form and are never accessible to 777b7 staff.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may additionally collect:

• Scanned or photographed copies of your National Identity Card (NID), passport, or driving licence.
• Proof of address documents such as utility bills or bank statements issued within the last three months.
• Proof of ownership of the payment method used (e.g., a screenshot of your bKash or Nagad account details confirming your name matches the registered account).

KYC documents are processed securely and stored only for as long as required by our compliance obligations. These documents are not shared with third parties except where required by law or as part of a legitimate anti-money laundering (AML) investigation.

1.3 Transaction and Financial Data

We record details of all financial transactions conducted through your 777b7 account, including:

• Deposit amounts, dates, and payment method identifiers (e.g., the last four digits of a mobile wallet number or card).
• Withdrawal requests, amounts, destinations, and processing status.
• Bonus credits, wagering activity, and promotional reward history.
• Account balance history and transaction logs.

Full payment credentials — such as complete card numbers or mobile wallet PINs — are never stored on 777b7 servers. Payment processing is handled by our trusted payment partners (bKash, Nagad, Rocket, Upay, and card processors), who maintain their own data security standards.

1.4 Device and Technical Data

When you access 777b7 via a web browser or mobile device, we automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level).
• Device type, operating system, and browser version.
• Session timestamps and duration of platform use.
• Pages and game categories visited, game sessions initiated, and features used.
• Referral source (i.e., how you arrived at 777b7.app).

This technical data is used to maintain platform security, detect suspicious activity, optimise platform performance, and improve the user experience for players in Dhaka, Chittagong, Sylhet, and across Bangladesh.

1.5 Communications Data

When you contact 777b7 via live chat, email, or any other supported channel, we retain records of those communications, including the content of your messages and any attachments. This data is used to resolve your query, maintain a support history, and improve our customer service quality.

2 How We Use Your Data

777b7 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we process your personal data are described below.

Purpose	Legal Basis	Data Categories Used
Account creation and management	Contract performance	Registration data, KYC data
Processing deposits and withdrawals	Contract performance	Transaction data, payment method data
Identity and age verification	Legal obligation	KYC data, registration data
Fraud prevention and AML compliance	Legal obligation / legitimate interest	All categories
Customer support and dispute resolution	Contract performance / legitimate interest	Communications data, account data
Platform security and abuse prevention	Legitimate interest	Device data, transaction data
Personalised promotions and bonus offers	Consent / legitimate interest	Registration data, gaming activity
Platform analytics and performance improvement	Legitimate interest	Device data, usage data

2.1 Marketing Communications

With your consent, 777b7 may send you promotional communications about new games, seasonal bonus offers (such as Eid, BPL season, or Pohela Boishakh promotions), and platform updates via SMS or email. You may withdraw your consent to receive marketing communications at any time by contacting our support team. Withdrawing marketing consent does not affect your ability to use the 777b7 platform or receive essential account-related communications.

2.2 Responsible Gaming Monitoring

777b7 uses your gaming activity data — including deposit frequency, session duration, and betting patterns — to identify players who may be showing signs of problem gambling. This processing is carried out in your best interests and forms part of our commitment to responsible gaming. Where our monitoring identifies a potential concern, our responsible gaming team may reach out to offer support, provide information about available tools, or suggest a cooling-off period. For more information, see our Responsible Gaming page.

3 Data Sharing & Disclosure

777b7 does not sell your personal data to any third party. We share personal information only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

3.1 Service Providers and Technology Partners

We work with carefully selected third-party service providers who assist us in operating the 777b7 platform. These may include:

• Game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — who may process limited session data to deliver game content and calculate results.
• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, Mastercard) — who process transaction data as independent data controllers under their own privacy frameworks.
• KYC and identity verification providers — who assist in verifying the documents you submit as part of the account verification process.
• Cloud infrastructure and hosting providers — who store platform data on secure servers under strict data processing agreements with 777b7.
• Customer support technology providers — who power our live chat and ticketing systems.

All third-party service providers engaged by 777b7 are required to process personal data solely for the purposes defined in their agreements with us, and to maintain appropriate technical and organisational security measures.

3.2 Legal and Regulatory Disclosure

777b7 may disclose your personal data to law enforcement agencies, regulatory authorities, or other government bodies where we are legally required to do so, or where such disclosure is necessary to:

• Comply with a valid legal obligation or court order.
• Investigate, prevent, or report suspected fraud, money laundering, or other illegal activity.
• Protect the rights, property, or safety of 777b7, our players, or the general public.

4 Cookies & Tracking

777b7 uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain session security, and to understand how players interact with the site so we can continue to improve it.

4.1 What Are Cookies?

Cookies are small text files placed on your device by your web browser when you visit a website. They allow the site to recognise your device on subsequent visits and to maintain certain preferences or session states. 777b7 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

4.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Maintain your login session, prevent CSRF attacks, and ensure platform security. Without these, 777b7 cannot function correctly.	Session / up to 24 hours
Functional Cookies	Remember your language preferences, game lobby display settings, and other UI preferences to personalise your experience.	Up to 30 days
Analytics Cookies	Collect aggregated, anonymised data about how players navigate the 777b7 platform, which games are most popular, and where users encounter technical issues.	Up to 12 months
Security Cookies	Detect suspicious login attempts, bot activity, and unusual transaction patterns to protect your account and the platform.	Session / up to 7 days

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is placed. Please note that disabling essential cookies will impair or prevent your ability to log in and use the 777b7 platform, as session management relies on these cookies. Analytics and functional cookies can be disabled without affecting core platform functionality.

4.4 No Third-Party Advertising Cookies

777b7 does not use third-party advertising cookies or cross-site tracking technologies. We do not participate in retargeting advertising networks and do not place any cookies on behalf of advertising partners. The cookies used on 777b7.app are strictly first-party cookies operated by 777b7 itself or by our essential technical service providers.

5 Data Retention

777b7 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The specific retention periods we apply are outlined below.

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	AML compliance, dispute resolution
KYC identity documents	Duration of account + 5 years after closure	Regulatory and legal obligation
Transaction records	7 years from the date of transaction	Financial compliance and audit requirements
Customer support communications	3 years from the date of last communication	Dispute resolution, quality assurance
Device and technical log data	12 months from collection	Security monitoring, fraud detection
Marketing consent records	Until consent is withdrawn + 3 years	Demonstrating lawful processing

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised and aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and analytical purposes.

6 Your Rights

As a 777b7 player, you have rights regarding the personal data we hold about you. 777b7 is committed to upholding these rights in a transparent and timely manner. The rights available to you are described below.

6.1 Right of Access

You have the right to request a copy of the personal data that 777b7 holds about you. This is sometimes referred to as a Subject Access Request (SAR). Upon receiving a valid SAR, 777b7 will provide you with a summary of the personal data held, the purposes for which it is processed, and any third parties with whom it has been shared, within 30 days of receiving your request.

6.2 Right to Rectification

If any personal data held by 777b7 is inaccurate or incomplete, you have the right to request that it be corrected. For minor updates — such as a change of residential address or phone number — you may be able to make these changes directly within your account settings. For more significant corrections (such as name changes following a legal name change), please contact our support team with supporting documentation.

6.3 Right to Erasure

In certain circumstances, you have the right to request that 777b7 delete your personal data. This right applies where the data is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where the data has been processed unlawfully. Please note that this right is subject to our legal retention obligations — we may be unable to delete certain categories of data (such as transaction records) while regulatory retention periods are in force.

6.4 Right to Restrict Processing

You have the right to request that 777b7 temporarily restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified. During a processing restriction, we will continue to store your data but will not actively process it for other purposes.

6.5 Right to Object

You have the right to object to 777b7's processing of your personal data where that processing is based on our legitimate interests. If you object, 777b7 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is necessary for the establishment, exercise, or defence of legal claims.

6.6 Exercising Your Rights

To exercise any of the rights described above, please contact 777b7 via live chat or by writing to us at [email protected] (plain text — not a clickable link). We will respond to all valid requests within 30 days. In complex cases, this period may be extended by a further 30 days, with notice provided to you explaining the reason for the extension.

7 Data Security

The security of your personal data is a core priority for 777b7. We have implemented a comprehensive set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or destruction.

7.1 Technical Security Measures

• SSL/TLS Encryption: All data transmitted between your device and the 777b7 servers is encrypted using Transport Layer Security (TLS 1.2 or higher). Look for the padlock icon in your browser's address bar when accessing 777b7.app.
• Data Encryption at Rest: Sensitive personal data — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Password Hashing: Account passwords are never stored in plain text. They are processed through a one-way cryptographic hash function, meaning that even 777b7 staff cannot read your password.
• Access Controls: Access to personal data within 777b7 is strictly role-based. Only authorised personnel with a legitimate need — such as the compliance team or customer support agents handling your query — can access your data.
• Two-Factor Authentication (2FA): 777b7 supports two-factor authentication for account logins, adding an additional layer of security beyond your password.
• Intrusion Detection: Our systems employ automated intrusion detection and anomaly-monitoring tools that flag and alert our security team to suspicious access patterns in real time.

7.2 Organisational Security Measures

• All 777b7 staff who handle personal data are required to complete data protection training and are bound by confidentiality obligations.
• Third-party service providers with access to personal data must sign data processing agreements that contractually bind them to our security standards.
• 777b7 conducts periodic internal reviews of its data handling practices and security posture to identify and remediate potential vulnerabilities.

7.3 Data Breach Response

In the unlikely event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 777b7 will take immediate steps to contain the breach, assess its impact, and notify affected players without undue delay. Notifications will be sent to the email address registered on your account and will include a description of the breach, the categories of data affected, and the steps we are taking in response.

8 Policy Updates & Contact

777b7 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via email and/or by displaying a prominent notice on the 777b7 platform prior to the changes taking effect.

The most current version of this Privacy Policy will always be accessible at 777b7.app/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how 777b7 protects your data.

8.1 Continued Use as Acceptance

Your continued use of the 777b7 platform following the publication of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with any changes to this Privacy Policy, you should discontinue use of the platform and contact our support team to discuss your options, including account closure.

8.2 Links to Other Sites

The 777b7 platform integrates games and services from third-party studios and providers. While we take care to work only with reputable partners, 777b7 is not responsible for the privacy practices of third-party game studios or payment processors. We encourage you to review the privacy policies of any third-party services you interact with independently.

8.3 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777b7 handles your personal data, please do not hesitate to reach out to our team. We aim to respond to all privacy-related queries within 3 business days (Bangladesh Standard Time, UTC+6).

Contact email: [email protected] (plain text — not a clickable link)

Support is also available 24 hours a day, 7 days a week via the live chat feature on the 777b7 platform.